Policies and FAQs

Fave Studio Return Policy

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We want you to love your Fave Studio socks! If you're not completely satisfied, you can return them for a refund or store credit, as long as:

• You initiate the return within 14 days of delivery.

• The item is unwashed, unworn, and unused, with all original packaging included.

• If you’re exchanging for a different size, style, or color, you’ll be responsible for the shipping costs.

• If your order has already been dispatched or delivered and you wish to return it for a refund, the return shipping costs will be on you.

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Defective Socks​

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We stand by the quality of our socks, but if you notice a manufacturing defect, we’ll gladly replace them!

• If you experience any issues within 7 days of wearing them, please reach out to us.

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How to Return an Item

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1. Visit our Contact Us page.

2. Fill out the form.

3. In the message section, let us know the reason for your return (defective/size/style/color).

4. Submit the form.

5. We’ll get back to you ASAP to resolve the issue.

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Got questions? We’re here to help—just reach out!

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Fave Studio Shipping Policy

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We aim to get your order to you as quickly and affordably as possible. Here’s how our shipping works:

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Shipping Rates

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• Orders over $75 – FREE shipping

• Orders under $75:

  • $6 shipping for the first item (up to 3 items)

  • Free shipping if you order 4 or more items

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Delivery Time

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• All orders are shipped via NZ Post

• Estimated delivery: 3–9 working days

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Once your order has been dispatched, you’ll receive a tracking number so you can follow its journey. If you have any questions, feel free to contact us!